Refund

Refund Policy

This Simple Modern page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to simplemcedern.shop.

Our approach at Simple Modern to order problems
This order problems section covers orders and visits through simplemcedern.shop for Simple Modern. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Our approach at Simple Modern to exceptions
This exceptions section covers orders and visits through simplemcedern.shop for Simple Modern. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Simple Modern: starting a request
This starting a request section covers orders and visits through simplemcedern.shop for Simple Modern. A return or exchange begins when you, contact us at Support@Simplemcedern.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

refund timing at Simple Modern
The following refund timing guidance applies to the Simple Modern storefront at simplemcedern.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Simple Modern: support
This support section covers orders and visits through simplemcedern.shop for Simple Modern. For return or exchange assistance, contact Support@Simplemcedern.shop or 207-283-8041.

Our approach at Simple Modern to condition of returns
Simple Modern publishes this condition of returns guidance for customers using simplemcedern.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Simple Modern customers should know about eligibility
The following eligibility guidance applies to the Simple Modern storefront at simplemcedern.shop. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simplemcedern.shop
Phone: 207-283-8041
Physical address: 17 Court Street Pl, Augusta, Maine, 04330, United States